Take Control of Your Home Insurance Claim with Expert Guidance...

Where Do You Start when your home has been damaged And you need to Make an Insurance claim?

Get the expert claim guides, journal and support to help you take control

of your claim and get your home repaired sooner.

Answer 4 quick questions to get expert guidance

Why so many homeowners feel lost and stressed when they make an insurance claim for damage to their home?

  • Confused by insurance jargon and your policy details?
  • Unsure of what documents to submit and when?
  • Worried that your claim will be delayed or rejected?
  • Anxious about the financial impact?
  • Frustrated with slow progress and lack of updates?

It's daunting when your home has been damaged, and you've got to deal with your insurer for a claim. Many homeowners like you have faced the same challenges—uncertainty, delays and even confusion. But with the right guidance, you can avoid the common pitfalls and keep your claim on track.

So how can you have the control and confidence from start to finish?

Get Your Claim Right from Day One

Follow the guide to avoid common mistakes and make sure all documents and information between you can your insurer is accurate.

This ensure your claim moves along smoothly.

Reduce Stress and Uncertainty

Follow the guides steps so you know what to expect from each contractor or specialist.

You'll feel confident during the claim as you'll know the steps involved and what to expect.

Repairs Done...Time to Relax

The entire goal with each guide is to avoid delays and to keep your claim on track. 

This will help you get repairs to your home done as quickly as possible.

Testimonials

Sandra V Testimonial from storm damage claim in Buderim, Queensland

Claim accepted to replace pool 

What started as a claim that my insurer was not going to accept for a large retaining wall that collapsed in a huge storm in 2022, Warren helped to get the claim accepted and then worked with me to get quotes to rebuild the retaining wall and our cracked swimming pool.

Sandra V  //  Buderim, Qld

Terry M from Warrnambool, Victoria with total loss house fire

Fire destroyed their home

When fire burnt out most of our home, we didn't know where to start. Luckily we were all able to get out before it took hold. Warren was there the next day and helped arranged an apartment for us and then worked to get us a payout as we weren't fully insured..

Terry M  //  Warrnambool, Vic

Take away the guesswork and get control of your insurance claim to get your home repaired or contents replaced without stress, worry or anxiety.

1. Choose your claim Damage guide

Essential Guides to Home Insurance Claims

Choose either the Storm, Fire or Water Essential Guide to Home Insurance Claims.


Whether you're lodging a claim with your insurer or have given some delays or repairs are not going how you expected each guide has chapters ready for you to pick up and read at any stage of your claim.


Knowing the steps that may need to happen or haven't happened yet are all covered for you. Plus knowing what to expect and how to deal with each contractor or specialist will also help you keep your claim on track.

2. Select Your Claim Journal

Storm, Fire, Water Damage Claim Journals

Every claim needs to be managed and controlled. With the Claim Journal you can note and track phone calls, meetings, emails and your notes from start to finish.


While most homeowners rely on notepads to record notes or conversations about their claim its easy to lose track.  Each Claim Journal will help you keep all the information together.

3. Get Lifetime access to home Claims Q&A

Home Claims Q&A

Every stage of a home insurance claim often brings plenty of questions to mind.

With lifetime access to the Home Claims Q&A you can ask Warren any questions you have to confirm if your claim is headed in the right direction and if its not, what you might be able to do to get it back on track. 


It's also good to hear from other homeowners about their claim, problems and challenges they are facing or have overcome.

4. tailored claim kits For you

Comparison of Home Insurance Claims' "Essentials Claim Kit" and "Claim Mastery Kit," highlighting tools and guidance for managing home insurance claims, separated by a red "VS" symbol.

Every type of damage to your home whether its caused by a storm, fire, bushfire or water often comes with major challenges, stress and worry.

Both Essentials Claim Kits and Claim Mastery Kits are designed so you can take control and manage whichever claim you have lodged.

Helping You Take Control of Your Home Insurance Claim

Warren Granger-Home Insurance Claims

Hi! I’m Warren Granger, and I’ve spent over a decade as a loss adjuster working directly with homeowners who's homes have been damaged. I’ve seen first hand the stress and confusion insurance claims cause, especially when you’re not familiar with the process.

When homeowners know what to expect, the steps involved, the progress of their claim and how long their home may take to repair...makes a huge difference.

For over 10+ years, I’ve helped thousands of homeowners work through their claims, the steps and process and I’ve learned that simplifying and clarifying the information is key. It’s not about overwhelming you with details, but about focusing on the most important steps to keep things moving smoothly.

That’s why I’ve written three Essential Guides to Home Insurance Claims to give you the homeowner the information you need to feel confident and in control from the start to the end of your claim. Let’s get started on helping you with your claim today!

faq's

Why should I buy a Guide when my insurer already provides information?

While online resources can be helpful, they’re often generic and may not provide detailed enough information for your claim. Each Guide has been written specifically for storm, fire or water damage home insurance claims. The steps and information have been developed from over 10 years of managing claims for homeowners like you.

How does the guide help me speed up my claim?

Each guide breaks down the claims process into clear actionable steps with tips to help avoid delays. You’ll know what to expect from your insurer, the loss adjuster, builder and any other contractors or specialists so there are no surprises.

I’ve already lodged my claim; can this guide still help me?

Absolutely. Even if your claim is underway, each guide can assist with managing your ongoing discussions and interactions with your insurer, the loss adjuster, the builder and other contractors. It can help you identify where your claim is and give the info so you can take control to stop further delays, resolve any issues to keep your claim moving.

I’m concerned my claim might get denied. How can this guide help prevent that?

In each guide I've tried to outline the common reasons claims are denied. There is no way to prevent a denied claim if your does not accept the claim. Sometimes you may have to discuss it with your insurer.

How does the Home Claims Q&A work, and how can it help me?

The Home Claims Q&A offers lifetime access to our fortnightly online meetings where you can ask specific questions about the Guide and your claim. While we are not providing a claim handling or settling service or advice, this access can help you with any questions you can take back to your insurer.

How does the guide help me if I’ve already received an initial claim assessment?

Each guide provides advice on reviewing your claim assessment and even building scopes of work to ensure accuracy. The Guide can help you work through the next steps to ensure you get the most out of your claim.

I'm not sure if my damage is severe enough to lodge a claim. Will the guides help?

Yes. Each guide provides clear information on gathering the information needed to lodge your claim. The biggest issue for homeowners is whether the damage will cost more to repair than the excess. We deal with this question in the Home Claims Q&A from time to time.

Will this guide work for any insurance company?

In each guide I've tried to outline the common reasons claims are denied. There is no way to prevent a denied claim if your does not accept the claim. Sometimes you may have to discuss it with your insurer.

 

Introducing The Tailored Insurance Claim Kits

Comparison of Home Insurance Claims' "Essentials Claim Kit" and "Claim Mastery Kit," highlighting tools and guidance for managing home insurance claims, separated by a red "VS" symbol.

Why Do Tailored Claim Kits Matter

For homeowners making a claim is very rare. There are things you just don't know! The process and the steps insurers take can seem complicated and daunting. Sometimes you just feel like a passenger as you watch all these people coming and going from your home and all talking using insurance, building and other jargon.

Each kit is designed to give you a Guide, a Journal or access to Q&A. This will depend on how involved you want to be in your claim and to help you better understand not just what is going on but why it is happening.

This is not make you an expert but to know what is happening is right and if not then you have the information to ask questions and get a better grasp on the progress of your repairs.

Choose Your Kit Today

Storm

Tailored for damage from

  • Wind and rain
  • Hail
  • Lightning
  • Cyclone
Fire or Bushfire

Designed for damage from

  • Fire in your home
  • Neighbours house fire
  • Bushfire
  • Smoke from bushfire
Water

Ideal for damage from

  • Leaking water pipe
  • Burst water pipe
  • Overflowing sink or bath
  • Leaking tap

Order Your Claim Kit below

Essentials Claim Kit
Graphic illustrating the Essentials Claim Kit bought from Home Insurance Claims. It shows the process of home insurance claims: controller (orange), claim documentation (blue), and damage repairs (green), with a shining house at the centre symbolising finished home restoration and repairs.

$79.95

For homeowners who want clear guidance along with the tools and information to be able to record, track and manage their insurance claim.             

The Essentials Claim Kit Includes:

  • Essential Guide to Home Insurance Claims
  • Damage Claim Journal

Click the button below

Claim Mastery Kit
Graphic illustrating the Claim Mastery Kit available from Home Insurance Claims. It shows the process of home insurance claims: holding or gripping hands in support (blue), claim guide (green) and documenting the claim progress (orange) with a finished home at the centre symbolising tools used in the repairs to the home.

$85.95

For homeowners who want Guidance and Support with the information and tools to manage and know their home repairs are on track.

the Claim mastery Kit Includes:

  • Essential Guide to Home Insurance Claims
  • Damage Claim Journal
  • Lifetime Access to Home Claims Q&A

Click the button below